
Please contact MBLL’s Lottery Order Desk for the following:
MBLL Lottery Order Desk
1390 Pacific Ave., Winnipeg
Hours: 8:00 am – 4:30 pm, Monday – Friday
Phone: Winnipeg (204) 957-2579, Toll Free (800) 782-0367
Email: Lottery.orderdesk@mbll.ca
Your MBLL Sales Representative can help you with a wide range of operational needs, including:
If you don’t have the phone number for your MBLL Sales Representative, please call (204) 957-2579 for assistance.
Please consult your Ticket Terminal Operators Guide for general information about the functioning of your lottery terminal. If your terminal is down, you’re experiencing technical difficulties, or you need a replacement copy of the guide, please contact:
WCLC Retail Spot
Phone: Winnipeg (204) 947-9432, Toll-Free 1-800-665-0133.
Training for yourself and your staff is available at https://mbll.lottolearn.ca/Home
Simply create your account and sign up for training using a personal e-mail address and the SysID from your lottery terminal. Further information can be found in the LottoLearn brochure.
You can also call MBLL Lottery Training at 204-957-2500 ext. 5555 or send us an email to: Lottery.Info@mbll.ca
If you’ve experienced a theft at your store you should:
The following links are provided to help you assist your customers:
The winning lottery numbers.
Visit wclc.com or call the Lottery Winning Numbers Line: 204-780-LUCK (5825)
Information about playing specific games.
Information about all lottery games can be found at wclc.com.
Information about how to claim a prize.
Please note the following when answering questions from customers regarding prize claims:
If you are selling your store and have a Lottery terminal, you should:
Call your Lottery Sales Representative to perform a change of ownership, or to assist with the shut down of your business.
We prefer at least one month notice prior to the change, so that all approvals and paperwork can be processed, and your outstanding scratch ticket stock can be transferred to the new owners, or removed and credited.